Dealership experience was great. Mr. Juan Carlos Banana was excellent and very patient with my wife and I when it came to choosing the right vehicle. Cory in finance made us feel welcomed it was also a smooth transition for us. Autonation Cheverolet Gulf freeway will be our family dealership for purchase and service. Very friendly and very good listeners.
I called to make an appointment to have my vehicle looked at because it kept having issues. I first spoke to Jonathan but then got transferred to Arturo because of the language barrier. They were both really helpful! I was not able to get a rental car for the time my car was there but, it was fine because they had my car ready to go in only 2 days!
Service technician was not very communicative with me about my car. I finally had to call (after he did not answer my text) to see if the car was ready (after being there for a week). I picked the car up on a Thursday and on Friday, the technician called me to say it was ready. Seems there is poor communication in the service dept. as well. How did he not know my care was not on property anymore???