AutoNation Chevrolet Gulf Freeway

Our Reviews

Rodreick W|2020 Chevrolet Impala

Confirmed Service Customer

3/20/2026

Superb service like always. Got a little maintenance done and now when I turn my car on after 3 seconds, I couldn’t even tell if it’s still on or not.

3/22/2026

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

Houston, TX

Felipe L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/16/2026

Excellent job

Pasadena, TX

Alonso M|2023 GMC Sierra 2500 HD

Confirmed Service Customer

3/20/2026

Great people working there . I definitely recommend this dealer ship for any service that you need for your vehicles.in and out in no time. Very fast service.

3/21/2026

Alonso, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Terry E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

My experience with Auto Nation was awesome. Luis Matosa and Nathan Wood provided my wife and I excellent customer services. They both kept an open line of communication with me, as they kept me well informed throughout the entire purchase. I was very impressed by the service I received purchasing the car long distance. They both are true professional in every sense of the word. I felt extremely comfortable with them as they were both extremely honest which means everything to me. On my next car purchase I will certainly be a repeat customer. Luis and Nathan, thanks for the pleasant experience, it's the best car buying experience I have ever had. Auto Nation, you are lucky to have employees like these two guys. Again, thanks and God Bless!

LUIS MATOS

9/15/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! If you ever need help, just give us a call. Happy motoring!

Business Response

MILTON, FL

Michael L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/18/2025

very professional staff that assisted me with my needs. would certainly recommend this dealership!

VALENTE GRIMALDO

9/19/2025

Michael, we set high expectations for ourselves, so it's gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

MANVEL, TX

Jonathan B|2012 GMC Sierra

Confirmed Service Customer

9/17/2025

Great customer service

9/18/2025

Jonathan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

TOMBALL, TX

Nick G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/19/2025

it was great

9/22/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HOUSTON, TX

Caesar L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/19/2025

It was great very eazy and simple

SEAN ALANIS

9/22/2025

Caesar, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Business Response

GALENA PARK, TX

Billy J|2023 Chevrolet Tahoe

Confirmed Service Customer

9/12/2025

already submitted Please Stop surveys are meaninglesws

9/15/2025

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Francisca V|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/21/2025

Muy bien

9/22/2025

¡Gracias, Francisca! Siempre nos gusta saber de nuestros clientes y nos alegra que hayas tenido una experiencia tan positiva con nosotros. Si tienes alguna pregunta, no dudes en contactarnos.

Business Response

HOUSTON, TX

Edward D|2024 Chevrolet Corvette

Confirmed Service Customer

9/21/2025

I brought my 2024 Corvette in for its 7500 mile service, state inspection, seat belt and body module reprogramming recalls. I got my vehicle back in what I thought was a very timely manner. Very pleased with the service on my Corvette!

9/22/2025

Edward, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

PORTER, TX

Michael W|2012 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

I am giving 5 stars because of the service I received from the service advisor Wes. He kept me informed about the status of my vehicle since I was waiting for it to get done. I had my vehicle 's oil changed, tires rotated and a 4 wheel alignment. When it was finished, I left the dealership and on the way home I noticed my vehicle was veering off to the right, worse than when I brought it in. I called Wes and told him about the alignment. I brought it back out and he made sure that it was aligned properly. So I was completely satisfied with how Wes stepped up and got the job handled to my satisfaction. AutoNation Chevrolet Gulf Freeway has done all the service on my vehicle since I bought it there in 2012. Good job AutoNation.

9/30/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FRIENDSWOOD, TX

Lonnie D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/6/2025

Truck was there for 4 days they couldn’t figure out how to get rid of the code they did replace the part but we had to pick it up sat bc I had to go back to work I would like to brag on a service manager Westin he is awesome

10/7/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEER PARK, TX

Sherif A|2026 Chevrolet Tahoe

Confirmed Sales Customer

10/6/2025

We recently traded our vehicle for a new one from AutoNation Chevy in Houston. Our buying experience was extremely pleasant. Rabee Khamesi was highly professional, cordial, pleasant and friendly. He was very patient and knowledgeable about the different trims and options we were looking for and guided us to the perfect vehicle.There was no pressure to buy and negotiation was cordial and went smoothly. The offer for both the new and trade-in vehicle was fair. The finance department was efficient and transaction went seamlessly and timely. The whole experience was painless and pleasant and we would highly recommend them for anyone in the market for a new Chevy.

RABIE KAMEIZI

10/7/2025

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

LEAGUE CITY, TX

Rictrice N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/15/2025

Prompt service, Friendly employees.

9/16/2025

Rictrice, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Althea P|2026 Chevrolet Trax

Confirmed Sales Customer

9/15/2025

From the time I entered the dealership and was welcome by Valente Grimaldo it’s been nothing but professional service he explain himself well and was really pleasant then I met Ricardo McLean same great service he listen understand exactly what I wanted great service I would recommend anyone to visit your store asked for those two guys your experience will be awesome

VALENTE GRIMALDO

9/16/2025

Althea, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Orlando T|2024 Chevrolet Trax

Confirmed Service Customer

9/20/2025

Very good work

9/22/2025

Orlando, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Albert M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/25/2025

Bernardo is very professional and courteous

9/26/2025

Albert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Sharon W|2025 Chevrolet Tahoe

Confirmed Service Customer

9/25/2025

William handled all my needs and answered all my questions.

9/27/2025

Sharon, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Eulalio R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/7/2025

Everything went well. My truck was fixed quickly and I was out of there in no time!

10/8/2025

We appreciate you taking the time to leave us a response, Eulalio! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Prashanth S|2024 Chevrolet Blazer EV

Confirmed Sales Customer

10/13/2025

Nathan and Justin from the sales team were very nice and helpful during the purchase process. However, the experience quickly turned unpleasant as the vehicle developed several issues within just a week of purchase. I have reached out to AutoNation multiple times to report these problems, but their response has been disappointing and the team appears completely disengaged and inattentive to resolving the concerns.

JUSTIN PATIN

10/14/2025

Prashanth, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 914-4750 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Business Response

GEORGETOWN, TX

Connie B|2022 Chevrolet Traverse

Confirmed Service Customer

9/13/2025

they explained to you after you take your car in what is going to be done before they do it

9/15/2025

Connie, we're glad to hear you found our staff was so knowledgeable and helpful! Hi, thanks for taking the time to leave a review.

Business Response

HOUSTON, TX

Victoriano F|2020 Chevrolet Traverse

Confirmed Service Customer

9/19/2025

It's always a pleasure to take our car there. They're always helpful and very informative.

9/22/2025

Victoriano, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

PASADENA, TX

Ana T|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/19/2025

Wil and Kirk were very professional. They were very understanding of my needs. With their help I was able to purchase a 2026 Trailblazer which I love.

WILLMER GARCIA

9/22/2025

Ana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

HOUSTON, TX

George R|2022 Chevrolet Traverse

Confirmed Service Customer

10/6/2025

The check-in experience was pleasant and quick. We left the vehicle overnight and picked it up the next day. I was surprised that the bill was so high, $441, for a 15K mile checkup.

10/7/2025

George, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 914-4354 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

pasadena, TX

Jorge C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/22/2025

The issue was a simple positive terminal nut that was lose. I was told by qualified service techs at other shops like Firestone and NTB that checking the battery is a courtesy and if they see this type of issue they just tighten it up. The service reps told me this was a "repair" which I had him confirm through text that this was the so called "repair" then he said it wasn't. Had he told me, hey we tightened the bolt do you want us to proceed I would've said no and not had to pay out of pocket what I did. I will not be returning to autonation anymore for my service.

10/10/2025

Jorge, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 914-4750 to discuss what we can do to help.

Business Response

HOUSTON, TX

Craig H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Andres was great!

10/10/2025

Craig, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PEARLAND, TX

Michael P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

It was great

10/19/2025

Michael, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Brianna H|2014 GMC 1500 Sierra

Confirmed Service Customer

9/18/2025

keep telling me they didnt found anything when its so noticeable

9/19/2025

Brianna, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 914-4750 so we can work towards a resolution.

Business Response

PASADENA, TX

Joshua R|2023 Chevrolet Colorado

Confirmed Service Customer

9/28/2025

William Lopez there is no one greater than him

9/30/2025

Joshua, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

Pearland, TX

Donn R|2024 Chevrolet Corvette

Confirmed Service Customer

10/8/2025

It was okay. Not happy with the service department not fixing something that I paid for them to do and them not fixing it.

10/10/2025

Donn, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 914-4750 -- we hope to hear from you soon.

Business Response

Houston, TX

Teresa T|2025 Chevrolet Trax

Confirmed Sales Customer

10/17/2025

Jake was excellent.

JAKE SADLER

10/20/2025

Thanks for highlighting some of our staff who helped make this such a great experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

FRIENDSWOOD, TX

Yordanka V|2017 Chevrolet Traverse

Confirmed Service Customer

10/20/2025

Todo excelente

10/21/2025

Yordanka, ¡muchas gracias por la reseña positiva! Si alguna vez necesitas ayuda, llámanos. ¡Que tengas un buen viaje!

Business Response

HOUSTON, TX

Belinda C|2018 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

My service lady was very professional and informative.

10/21/2025

Belinda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TEXAS CITY, TX

Victor C|2025 Chevrolet Trax

Confirmed Service Customer

10/22/2025

Excelente

10/23/2025

Víctor, ¡agradecemos mucho tus comentarios! No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!

Business Response

PASADENA, TX

Laura S|2016 Chevrolet Corvette

Confirmed Service Customer

10/26/2025

Excellent service!

10/27/2025

Laura, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Elida S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/26/2025

Really good service

10/27/2025

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Jonathan B|2000 Chevrolet Silverado 1500

Confirmed Service Customer

10/6/2025

Great service team!!!! Well done Chevrolet team !!!!

10/8/2025

Jonathan, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

La Marque, TX

Pete M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/10/2025

Customer service is excellent

10/12/2025

Pete, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

FRIENDSWOOD, TX

Phillip A|2026 Chevrolet Equinox

Confirmed Sales Customer

10/20/2025

The deal was done with very little negotiation needed. Your sales team and finance director were very knowledgeable.

KYLER CAMPBELL

10/21/2025

Phillip, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DICKINSON, TX

Valerio C|2019 Chevrolet Colorado

Confirmed Service Customer

10/22/2025

Great customer service and timely completion of work.

10/23/2025

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

FRIENDSWOOD, TX

James H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

10/22/2025

Star was very good at explaining all the features my new truck had and in guiding me through the purchasing process. I would purchase another vehicle at auto nation chevy.

ESTRELLITA HERNANDEZ

10/23/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TEXAS CITY, TX

Carol F|2026 Chevrolet Equinox

Confirmed Sales Customer

10/24/2025

Great experience great customer service Harvin was a great salesman helped me with everything step by step answer all my questions

HARVIN MENDOZA

10/26/2025

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

CYPRESS, TX

Gwenevere A|2024 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was great

10/27/2025

It is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Edward F|2024 Chevrolet Tahoe

Confirmed Service Customer

10/29/2025

William did an excellent job with communicating with me during my visit. The promise time was exactly what he quoted. Excellent job!

10/30/2025

Edward, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Heriberto G|2026 Chevrolet Traverse

Confirmed Sales Customer

10/29/2025

Buen trato

JOEL MORALES

10/30/2025

We are pleased to hear you had such a positive experience with us, Heriberto! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Robert J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

Service department was great

9/24/2025

Robert, thank you for your kind review. We are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

James L|2021 Chevrolet Malibu

Confirmed Service Customer

10/7/2025

Great and fast service

10/8/2025

We appreciate you taking the time to leave us a response, James! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Jauwana R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/8/2025

Na

10/9/2025

Thank you for the high star rating! Until the next time we meet, take care!

Business Response

HOUSTON, TX

Don Y|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/11/2025

Helpful

10/13/2025

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Carla V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/13/2025

excellent

JOEL MORALES

10/13/2025

Carla, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

TEXAS CITY, TX

Maria V|2022 Chevrolet Equinox

Confirmed Service Customer

10/21/2025

Robert was nice to check me in and looked to see if I had any recalls on my vehicle. And have not had a bad experience

10/22/2025

Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Darryl S|2024 Chevrolet Malibu

Confirmed Service Customer

10/21/2025

Andres my service person new me by name ask for my family member. He made me feel very important for auto Chevrolet

10/22/2025

Darryl, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway - Service. We sincerely value your business and look forward to your next visit!

Business Response

PASADENA, TX

Suresh T|2015 Chevrolet Colorado

Confirmed Service Customer

10/30/2025

Knowledgeable staff and helpful attitude

11/2/2025

We are pleased to hear you had such a positive experience with us, Suresh! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Friendswood, TX

Steven T|2025 Chevrolet Tahoe

Confirmed Service Customer

11/3/2025

Awesome job by service advisor! 5 stars!!!!

11/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

LEAGUE CITY, TX

Crystal F|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/5/2025

Had a great experience purchasing my vehicle! The staff was friendly, professional, and made the entire process quick and easy. They answered all my questions, offered a fair price, and made sure I was completely satisfied before driving off the lot. Definitely recommend this dealership to anyone looking for a smooth car-buying experience.

VALENTE GRIMALDO

11/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need help, just give us a call. Happy motoring!

Business Response

HEMPSTEAD, TX

Edward D|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/18/2025

I was disappointed in the fact that they had my vehicle for a month to change the oil, rotate and balance tires, check history codes for a CEL and check out my inoperative front seat heaters. In their defense they had to work with a 3rd party warranty company that I purchased a warranty from when I purchased the vehicle. This warranty company had to send out someone to verify the dealerships findings. They approved the seat heater module but not the CEL history codes because they were not current and they could not duplicate them even though my CEL comes on intermittently. This was disappointing but not the dealerships fault, just the fact that 3rd part warranties are a pain to work withl

9/21/2025

Thanks for leaving us this response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 914-4750. We hope to hear from you.

Business Response

PORTER, TX

Donaby K|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

Took care of the bizness

10/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Keith S|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

10/31/2025

Quick and efficient service

11/3/2025

Keith, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DICKINSON, TX

Arland W|2011 Chevrolet Silverado

Confirmed Service Customer

10/31/2025

Great experience. Service advisor was very professional.

10/31/2025

Arland, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Belinda C|2018 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Very professional and clean seating area.

11/6/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

TEXAS CITY, TX

Eusebio C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

11/11/2025

Very disappointed I was lied to about service I did not receive

11/12/2025

Eusebio, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 914-4354 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

HOUSTON, TX

Miguel C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/12/2025

It's a very professional service thanks

11/12/2025

Miguel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Tamme C|2026 Chevrolet Equinox

Confirmed Sales Customer

11/14/2025

Our experience @ AutoNation was terrific. I called ahead and Valente had the vehicles we were interested in side-by-side for our viewing when we arrived. He demonstrated the new technology and then we went on a test drive. Isaac promptly shared information as we moved through our purchase, then Ricardo speedily handled the sale. Everyone was kind and helpful and now I have my 3rd Chevrolet Equinox <3

VALENTE GRIMALDO

11/16/2025

Tamme, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CYPRESS, TX

Joel W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

Professional, courteous, and accommodating I was in and out in a reasonable time.

9/24/2025

Joel, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BAYTOWN, TX

Juan B|2024 Chevrolet Blazer EV

Confirmed Service Customer

9/26/2025

Above and beyond!

9/29/2025

Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Oscar R|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/6/2025

Fast job in and root lease than an hour

10/8/2025

Oscar, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Raul F|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/14/2025

Great service!

10/16/2025

Raul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASADENA, TX

Steve T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

awesome :) :) :) :) :) :) :) :)

10/21/2025

Steve, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DEER PARK, TX

Brenda L|2020 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

Service technicians William was very perfectional and knowledgeable about what my car needed and the time it took to do the work.

11/3/2025

Brenda, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

ALVIN, TX

Deborah B|2022 Chevrolet Blazer

Confirmed Service Customer

11/3/2025

Andres Crane went above and beyond! He was polite and answered all our questions.

11/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Kimberly R|2018 Chevrolet Tahoe

Confirmed Service Customer

11/14/2025

The work on my vehicle did not begin for over a week and only began when i called to question the status. The service Manager had to become involved to start the process of working with my warranty company and keeping me informed of progress.

11/17/2025

Kimberly, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 914-4750. We hope to hear from you.

Business Response

HOUSTON, TX

Luis H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/15/2025

Good

11/16/2025

We appreciate you taking the time to leave us a response, Luis! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Tatiana P|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

Fue muy buena!! Es mi cuarto vehículo y Harvin Mendoza es muy atento y muy profesional.

HARVIN MENDOZA

11/22/2025

Tatiana, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Jauwana R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/23/2025

It was fine

11/25/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Keith R|2016 Chevrolet SS

Confirmed Service Customer

11/24/2025

Great service

11/25/2025

Keith, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

RICHMOND, TX

Eli C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

All the service people treated me with respect. Fast service.

11/25/2025

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

MANVEL, TX

Juan G|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

My recent experience at AutoNation was nothing short of phenomenal. From the moment I arrived, I was greeted by courteous and attentive staff who made me feel valued as a customer. Their professionalism and friendliness consistently set the tone for a stress-free visit. What truly stands out is the transparency in their upfront pricing—it eliminates any guesswork and makes servicing my truck an easy, straightforward process. The team goes above and beyond to explain recommendations clearly, ensuring I feel confident in every decision. The service itself was efficient, thorough, and completed with the highest level of care. It’s rare to find a dealership that combines technical expertise with genuine customer service, but AutoNation delivers on both fronts every time. Because of this consistent excellence, I plan to continue bringing my truck here for service as long as possible. AutoNation has earned my trust, and I highly recommend them to anyone looking for reliable, honest, and outstanding automotive care.

11/27/2025

Juan, we set high expectations for ourselves so it‚ is gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

Houston, TX

Francisco D|2012 Chevrolet Equinox

Confirmed Service Customer

11/27/2025

Great service

11/27/2025

Francisco, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Omar P|2026 Chevrolet Traverse

Confirmed Sales Customer

11/7/2025

Harvin was a great sales person explained everything about contract

HARVIN MENDOZA

11/9/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

WEBSTER, TX

Armida D|2020 Chevrolet Traverse

Confirmed Service Customer

11/22/2025

Took about 1 week and 1/2 for my traverse to be ready because we were waiting for the warranty and some parts but once it was approved my car was ready fast.

11/24/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASADENA, TX

Eladio S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/24/2025

The team member was friendly, professional and courteous during my visit. Answered all my questions. Thank you!

11/26/2025

Eladio, we are so happy to read such a great review about AutoNation Chevrolet Gulf Freeway! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PASADENA, TX

Martha R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/24/2025

Loved my sales lady Estrellita, perfect experience. Thank you.

ESTRELLITA HERNANDEZ

11/24/2025

We are pleased to hear you had such a positive experience with us, Martha! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Thomas D|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

11/24/2025

Very good

SEAN ALANIS

11/24/2025

Thomas, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Business Response

PINELAND, TX

Meredith B|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/24/2025

Star was great and Kirk the finance guy

ESTRELLITA HERNANDEZ

11/24/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

MONT BELVIEU, TX

Luis C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Excellent costumer service

11/27/2025

Luis, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PASADENA, TX

Miguel A|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Everything was great service excellent

11/27/2025

Miguel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Leticia L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/28/2025

William is mg advisor ,he provided truly exceptional service

11/29/2025

Leticia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Robert M|2022 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Andres is amazing. He makes sure that our vehicles are taken care of and keeps us informed of the progress.

10/19/2025

Robert, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SANTA FE, TX

Anil L|2015 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

V good

10/19/2025

Anil, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASADENA, TX

Silvia A|2015 Chevrolet Cruze

Confirmed Service Customer

11/20/2025

Servicio técnico y empleados muy amables

11/23/2025

Nos alegra saber que tuviste una experiencia tan positiva con nosotros, Silvia. No dudes en llamarnos si necesitas algo. ¡Cuidado en la carretera!

Business Response

HOUSTON, TX

Ruben C|2021 Chevrolet Camaro

Confirmed Service Customer

11/20/2025

Sarah was great she did an awesome job and took care of me and my Camaro. She was very efficient and knowledgeable also very communicative throughout texts. I would highly recommend her to anyone needing services on their automobile. Thank you again Sarah.

11/23/2025

Ruben, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Ricardo F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

We love the experience we had with Harvin Mendoza, he is a great customer service salesman. We had bought several cars and trucks from him before and we always get great service.

HARVIN MENDOZA

11/25/2025

Ricardo, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

ROSHARON, TX

Jose D|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

Quick and easy service. Transperent wait times, and they try to accomodate.

11/25/2025

Jose, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Juan B|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/25/2025

Service advisor Spencer did a great job!

11/25/2025

Juan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Rosario C|2021 Chevrolet Traverse

Confirmed Service Customer

11/25/2025

Very professional and respo

11/26/2025

Rosario, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Business Response

HOUSTON, TX

Eduardo J|2025 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

Good service

11/29/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Henry C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/14/2025

Spencer my service rep was great!!

11/16/2025

Henry, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Jorge D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/6/2025

Good service

12/7/2025

Jorge, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

HOUSTON, TX

Jimmy G|2022 Chevrolet Corvette

Confirmed Service Customer

12/11/2025

Communication is key to me, and my Service Advisor William Lopez did an excellent job at doing that. William explained the services that I needed on my vehicle and explained the importance of each. And most of all, William gave me an update on the progress of the service.

12/12/2025

Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Gulf Freeway. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HUMBLE, TX

Raul P|2026 Chevrolet Trax

Confirmed Sales Customer

12/17/2025

Everybody that help us was very nice , the deal was the one we were looking for ,

LUIS MATOS

12/18/2025

Raul, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PASADENA, TX

Kenneth E|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/18/2025

Employees were very respectful and helpful to accommodate my request for a successful transaction.

SEAN ALANIS

12/19/2025

Kenneth, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

DEER PARK, TX

Jaime M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/18/2025

Great customer service

12/19/2025

Jaime, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Jesus P|2022 GMC 2500HD Sierra

Confirmed Service Customer

12/20/2025

I love Auto Nation Chevrolet I take all my vehicles there because they have the best customer service and are very professional I definitely recommend Auto Nation Chevrolet

12/22/2025

Jesus, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

HOUSTON, TX

Miguel B|2024 Chevrolet Colorado

Confirmed Service Customer

12/21/2025

quick,fast and friendly

12/22/2025

Thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

Fresno, TX

Hector Q|2026 Chevrolet Colorado

Confirmed Sales Customer

12/26/2025

Aboveand Beyond like usual

JUAN BAHENA

12/27/2025

Hector, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Darling R|2026 Chevrolet Equinox

Confirmed Sales Customer

10/17/2025

The staff especially Juan and Valente helped me get a car for my teenage son

SEAN ALANIS

10/20/2025

Thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Business Response

TEXAS CITY, TX

Jazzirelle M|2024 Chevrolet Malibu

Confirmed Service Customer

12/4/2025

Derive was great Sarah help me

12/4/2025

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

April A|2014 Chevrolet Camaro

Confirmed Service Customer

12/12/2025

Unethical Service Experience I arrived at 8:50 AM for a 9:00 AM appointment and ended up waiting over eight hours in the service department with minimal communication about the status of my vehicle. While Spencer was outstanding—he handled multiple tasks efficiently and showed professionalism—the same cannot be said for Omar and the rest of the team. Upon my arrival, several employees overlooked me, and I stood waiting for approximately 20 minutes before anyone acknowledged or assisted me. I have been a loyal customer at this location for over a decade, and I have never experienced service this poor or disorganized. I have invested significant time and money with AutoNation, and I am extremely disappointed to be treated in such an discourteous and unprofessional manner. I hope this matter is taken seriously so that future customers do not encounter the same experience.

12/13/2025

April, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 914-4354 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

HOUSTON, TX

Michael F|2025 Chevrolet Trax

Confirmed Service Customer

12/14/2025

Great Service! Great People!

12/14/2025

Michael, thank you so much for the positive review! We hope you have a great day!

Business Response

KEMAH, TX

Chancey L|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/15/2025

It was ok

12/15/2025

Chancey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CROSBY, TX

Martin L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

12/22/2025

It was great

12/23/2025

Martin, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Pearland, TX

Goutam D|2018 Chevrolet Colorado

Confirmed Service Customer

12/26/2025

Excellent work done but took a long time

12/26/2025

Goutam, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Oscar H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/29/2025

Easy in and out

12/30/2025

Oscar, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Rajan J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/7/2025

Very courteous and professional service.

11/10/2025

Rajan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

PASADENA, TX

Fortino A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

They did a great Job thanks for the help

12/6/2025

Fortino, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

James B|2026 Chevrolet Suburban

Confirmed Sales Customer

12/24/2025

Jake our salesperson was excellent. As were all others involved in our car buying process.

JAKE SADLER

12/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

ALVIN, TX

Allen P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/29/2025

Second time buying a vehicle at this location and has been a smooth process both times

HARVIN MENDOZA

12/30/2025

It means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Ralph L|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/30/2025

As always, Andres Crane is an excellent service representative. Always courteous, professional and explains all procedures properly. Makes my visit very painless.

12/30/2025

We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Veronica A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/30/2025

Excellent customer service provided by Harvin Mendoza, he answered all the questions we had, he helped us through the whole process of getting our 2026 chevy traverse.

HARVIN MENDOZA

12/31/2025

Veronica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Business Response

CROSBY, TX

Eriberto V|2021 Chevrolet Tahoe

Confirmed Service Customer

12/30/2025

Me atendieron muy bien

12/31/2025

Eriberto, gracias por tu reseña positiva. Nos alegra haberte sido de ayuda. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen viaje!

Business Response

HOUSTON, TX

Brenda A|2025 Chevrolet Trax

Confirmed Service Customer

12/31/2025

Everything was Excellent he met me at my vehicle inspection it and had me to sign and everything was good

1/1/2026

Brenda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Michael B|2020 Chevrolet Equinox

Confirmed Service Customer

1/5/2026

Recieved excellent service on my visit with service department.

1/6/2026

Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Rhonda J|2022 Chevrolet Traverse

Confirmed Service Customer

9/15/2025

Excellent service. Spencer checked me in and did a fantastic job of letting me know what was going on in my vehicle. He went above and beyond and showed me how to change the batteries in both my car remotes. He showed that he really cared about me!

9/16/2025

Rhonda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Business Response

PASADENA, TX

Lisa R|2024 Chevrolet Trax

Confirmed Service Customer

11/19/2025

I recently visited this dealership for service on my vehicle. The staff was professional, the communication was clear, and the service was completed in a timely manner. I appreciated the way the team explained what needed to be done and kept me updated throughout the process. Overall, the experience was smooth and straight forward, and I feel confident in the quality of the work performed.

11/21/2025

Lisa, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Gulf Freeway - Service and we hope to see you again soon!

Business Response

HOUSTON, TX

Roberto R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/2/2025

Very professional

12/3/2025

Roberto, we appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

HOUSTON, TX

Miguel M|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/2/2025

Good attention and fast thank you

12/3/2025

Miguel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PASADENA, TX

Fidel C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/15/2025

Excellent work

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

Shae P|2025 Chevrolet Trax

Confirmed Service Customer

12/15/2025

Good experience, there was not a wait, so I got in and out fairly quickly. Sarah was also very polite and helpful.

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

HUFFMAN, TX

Melanie B|2024 Chevrolet Trax

Confirmed Service Customer

12/17/2025

Andres was very great with communication on everything needed for my visit

12/18/2025

Melanie, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Natalie S|2020 Chevrolet Trax

Confirmed Service Customer

12/17/2025

The guy that helped me was very helpful, professional.

12/18/2025

We appreciate you taking the time to leave us a response, Natalie! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Maria M|2017 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

Muy mal servicio el empleado grosero me quería vender paquetes para mantenimiento y no acepté y trato de cobrarme mi cambio de aceite cuando yo tengo cambios gratis me dijo que mi contrato avía espirado y aora tenía que pagarlos no entiendo por qué si eyos me cobraron todos esos cambios de aceite en mi contrato aora quieren quedárselos mi no vuelvo a aser tratos con eyos no son serios en sus contratos

1/9/2026

María, lamentamos mucho tu experiencia con nosotros, pero nos alegra que nos lo hayas notificado. Nuestro Gerente General desea ayudar a mejorar tu experiencia. Si deseas darnos otra oportunidad, por favor, comunícate con nuestro Gerente General al (281) 914-4750 para hablar sobre cómo podemos ayudarte.

Business Response

HOUSTON, TX

Jennifer P|2022 Chevrolet Malibu

Confirmed Service Customer

11/27/2025

The service department took care of the issues and all repairs were covered in the extended warranty!

11/28/2025

Jennifer, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASADENA, TX

Ignacia A|2016 Chevrolet Malibu

Confirmed Service Customer

12/11/2025

William lopez was friendly and courteous and very informative.

12/12/2025

We are pleased to hear you had such a positive experience with us, Ignacia! If you ever need help, just give us a call. Happy motoring!

Business Response

SOUTH HOUSTON, TX

Aaryaman S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

Fantastic service and timely response

12/13/2025

Aaryaman, we're glad everything was completed quickly and to your satisfaction! If you ever need help, just give us a call. Happy motoring!

Business Response

Friendswood, TX

Albert M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/12/2025

Andres was professional and all the staff was very polite

12/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Felipe M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/26/2025

Salesman Sean Alanis is a man of his word. On the early onset of our conversation he asked what he needed to to do to earn my business. My parameters were provided and Sean worked to keep within my request. Needless to say, my purchase for a 2026 Chevy RST was a success. Thank you Sean.

SEAN ALANIS

12/27/2025

Felipe, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Hector R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/5/2026

Customer service on point every time.

1/5/2026

Thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

Jack M|2019 Chevrolet Equinox

Confirmed Service Customer

1/12/2026

Scheduled service work, took longer than expected, but dealership filled my car with gas for the inconvenience. Dealership honored all discounts I had coupons for when dropping off car. Service Advisor Sarah Calderon was very pleasant to work with and communicative. I felt I received the best value for the service I had done on my vehicle.

1/13/2026

Jack, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

PEARLAND, TX

Raymond R|2016 GMC Yukon XL

Confirmed Service Customer

1/15/2026

Sarah was extremely helpful.

1/16/2026

We're happy you found Sarah to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway - Service. We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

Adrienna S|2020 Chevrolet Blazer

Confirmed Service Customer

11/28/2025

They were good and thorough.

11/29/2025

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

Houston, TX

Eureka H|2021 Chevrolet Trax

Confirmed Service Customer

11/28/2025

good job

11/29/2025

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Christopher S|2013 Chevrolet Cruze

Confirmed Service Customer

12/14/2025

I was seen quickly and provided precise details on my vehicle issues and how they were fixed. I felt confident that the entite staff was experienced and helpful.

12/15/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. We sincerely value your business and look forward to your next visit!

Business Response

HOUSTON, TX

Raymond R|2016 GMC Yukon XL

Confirmed Service Customer

12/14/2025

Very good

12/15/2025

Raymond, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

HOUSTON, TX

Richard P|2026 Chevrolet Colorado

Confirmed Sales Customer

12/17/2025

Never answer our questions

RABIE KAMEIZI

12/18/2025

Richard, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 914-4750. We hope to hear from you.

Business Response

HOUSTON, TX

Fortino A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/17/2025

Did a good Job

12/18/2025

It means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Business Response

HOUSTON, TX

David T|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/23/2025

Bought truck at the dealership 11/1/2025. Within a few weeks had issues with loose steering and fluid leaks. Truck ended up in your service department for 16 days to have these issues fixed. Customer service from that department was horrible. Service advisor Spencer is terrible at his job and barely communicated with me without me prying information from him. I will never use your dealership again!!

12/24/2025

David, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 914-4750 so we can work towards a resolution.

Business Response

DEER PARK, TX

J C|2025 Chevrolet Trax

Confirmed Service Customer

1/12/2026

EXCELENTE SERVICIO,MUY AMABLE Y ATENTO

1/13/2026

¡Agradecemos mucho su reseña positiva! ¡Esperamos verle pronto!

Business Response

HOUSTON, TX

Gilbert C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/15/2026

Sarah was amazing, she followed up to ensure all the services I requested were completed thank you Sarah you should get a raise

1/16/2026

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Matthew C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/10/2026

Made appointment for warranty routine maintenance, tire rotation, added alignment while there. They were busy, got me checked in and regardless of work load all service took about 2hrs. Great service, back on the road in no time. Great service team and informative

1/10/2026

Matthew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROSHARON, TX

Nadya M|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/10/2026

I had a great service!

1/10/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway - Service! We look forward to your next visit! Take care!

Business Response

LA PORTE, TX

Thomas M|2019 Chevrolet Malibu

Confirmed Service Customer

1/23/2026

Great customer service

1/24/2026

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

HOUSTON, TX

Chloe Violet V|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/24/2026

Very friendly and fast service

1/24/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FRIENDSWOOD, TX

Eugenio G|2024 Chevrolet Blazer

Confirmed Service Customer

1/27/2026

Great service

1/28/2026

Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

ALVIN, TX

Steven B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/29/2026

It was very clear fast and had great help from Bernardo.

PASADENA, TX

Kelly B|2025 Chevrolet Suburban 1500

Confirmed Service Customer

1/29/2026

The team was friendly and professional. The quality of the repair work meets expectations. Overall, I am very happy with the result of the service provided. To have earned 5 stars, the customer experience could be improved in the area of managing schedules and internal communications. For example, during a prior visit for evaluate and estimate. It was unknown when the replacement part would be available. After 2-3 weeks, the service team reached out to book the appointment. At the time of booking, it was unknown how long the work required, that was important to understand if the vehicle was to be dropped off or waiting was possible. Upon in take arrival, the service leader assigned to job was not aware of the scheduled repair work and if the parts were in stock. The service leader performed outstanding in quickly resolving the confusion by confirmed parts status and labor time needed to perform the work. The service leader's communication inside the service department was clear, concise, professional and friendly. As said before, I am happy with the outcome and the efforts made by the team to get the job done. Therefore, I am giving 4 stars. The area for improvement is with the scheduler being able to communicate the scope of work and schedule to me as the customer and within the service department.

WOODBRANCH, TX

Rajnikant P|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/1/2026

Extremely satisfied.Buying Tahoe LT 2026 process was smooth,.Dealership welcomed us and business and transaction was completed with open and honest negotiations ,mutual respect,mutual benefit,professionally.informative .

SEAN ALANIS

1/2/2026

Rajnikant, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

SUGARLAND, TX

Shawn R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

It was excellent!

1/21/2026

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DEER PARK, TX

Eriberto V|2021 Chevrolet Tahoe

Confirmed Service Customer

1/20/2026

La atencion fue buena el trabajo fue como un 6

1/21/2026

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 914-4750.

Business Response

HOUSTON, TX

Aubree J|2026 Chevrolet Trax

Confirmed Sales Customer

1/21/2026

great experience, great cu

JUAN BAHENA

1/21/2026

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PEARLAND, TX

Juan Z|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/26/2026

Very good people and service

1/27/2026

Juan, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

PASADENA, TX

Raymond H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/26/2026

Great

1/27/2026

Raymond, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Larry J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/6/2026

Quick and efficient

ANDRES RANGEL

2/9/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANAHUAC, TX

Janna L|2014 Chevrolet Malibu

Confirmed Service Customer

2/18/2026

They always take care of my car and always are very nice

WILLIAM LOPEZ

2/19/2026

Janna, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Sean R|2023 Chevrolet Malibu

Confirmed Service Customer

2/18/2026

The service associate was very helpful and was very clear and the service protocol I appreciate it that

ANDRES RANGEL

2/20/2026

Sean, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Dickinson, TX

Steven B|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

1/29/2026

Great

1/29/2026

Steven, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CYPRESS, TX

Nelson P|2021 Chevrolet Traverse

Confirmed Service Customer

1/29/2026

Thank u

PASADENA, TX

Lluvia E|2025 Chevrolet Trax

Confirmed Service Customer

2/4/2026

Very communicative.

WILLIAM LOPEZ

2/7/2026

Lluvia, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Tammy C|2023 Chevrolet Trailblazer

Confirmed Service Customer

2/6/2026

Very professional

ANDRES CRANE

2/9/2026

Tammy, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROSBY, TX

Presly D|2017 Chevrolet Camaro

Confirmed Service Customer

2/6/2026

N

ANDRES CRANE

2/10/2026

Thank you for the high star rating! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Liz A|2021 Chevrolet Malibu

Confirmed Service Customer

2/12/2026

The Andres was nice and help

ANDRES CRANE

2/14/2026

Liz, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

William D|2019 Chevrolet Colorado

Confirmed Service Customer

2/12/2026

Good service. I had an oil change, was finished in a reasonable amount of time. The service rep. notified me of a problem with my tires, which I had taken care of the next day.

ANDRES CRANE

2/14/2026

William, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Cristina T|2018 Chevrolet Tahoe

Confirmed Service Customer

2/12/2026

My experience was outstanding. Omar was great, polite and very professional. The service was well done. I strongly recommended AutoNation!

WILLIAM LOPEZ

2/14/2026

Cristina, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

HUMBLE, TX

Francisco Q|2022 Chevrolet Equinox

Confirmed Service Customer

2/19/2026

Excelente atención al cliente

BERNARDO TOBIAS

2/22/2026

¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

Business Response

WEBSTER, TX

Ecsael M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/25/2026

Scheduled a service, everything went easily.

BERNARDO TOBIAS

2/28/2026

Ecsael, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Roberto M|2025 Chevrolet Trailblazer

Confirmed Service Customer

11/18/2025

Easy

11/20/2025

Roberto, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

PASADENA, TX

Robert M|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/19/2025

Andre's is the best service employee for Auto Nation Chevrolet Gulf Freeway! We specifically ask for him every time we get service.

11/21/2025

Robert, thank you for your kind review; we are happy to pass along your comments to Andre's here at AutoNation Chevrolet Gulf Freeway - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SANTA FE, TX

Oscar D|2022 Chevrolet Corvette

Confirmed Service Customer

2/16/2026

Berry good

BERNARDO TOBIAS

2/17/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Amanda F|2026 Chevrolet Equinox

Confirmed Service Customer

2/24/2026

Great deals

JONATHAN BRINSON

2/27/2026

Amanda, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Howard W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

2/26/2026

The Advisor checked me in and I was update with text messages. Work was done n a timely manner. I was informed of upcoming service needs on my truck.

ANDRES CRANE

2/28/2026

Howard, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVIN, TX

Jack A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

I went in to get normal maintenance done - oil & filter change, tire rotation, inspection and wiper blades replacement. I had also included a check of my AC which didn't seem to be cooling at low RPM in stop and go traffic. I was sent a text message while I was driving to the dealership that the AC check would take 24-48 hours. I was in my only transportation and could not set up a plan for a rent car. No loaners were available at this dealership and none were offered. I had to cancel the AC check. Hey, this is Texas, you can't live without AC. Two days to check AC is ridiculous.

BERNARDO TOBIAS

3/1/2026

Jack, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 914-4750. We would appreciate the chance to turn your experience around.

Business Response

FRIENDSWOOD, TX

JEREMY M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Great buying experience!

JOEL MORALES

3/4/2026

We are pleased to hear you had such a positive experience with us, Jeremy! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LUMBERTON, TX

Juan J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/2/2026

Great service and friendliness.

BERNARDO TOBIAS

3/4/2026

Juan, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Richard V|2019 Chevrolet Tahoe

Confirmed Service Customer

1/23/2026

Nice and quick service

1/25/2026

Richard, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!

Business Response

HOUSTON, TX

George M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/31/2026

Everything went very smooth start to finish star and Valente did great job

NEEDVILLE, TX

Estherlee M|2026 Chevrolet Equinox

Confirmed Service Customer

2/5/2026

The process was smooth and easy

WILLIAM LOPEZ

2/9/2026

Estherlee, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

Business Response

Houston, TX

Ricardo V|2021 Chevrolet Trailblazer

Confirmed Service Customer

2/13/2026

Excellent experience, as always.

BERNARDO TOBIAS

2/16/2026

Ricardo, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PASADENA, TX

Kenneth D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/18/2026

Sarah was polite courteous and very professional. It’s always a pleasure dealing with this class of people.

SARAH CALDERON

2/19/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway - Service. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BAYTOWN, TX

Don C|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/24/2026

Courtesy and helpful

ANDRES CRANE

2/27/2026

Don, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

JUAN L|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/27/2026

People was very polite and helpful when I purchased my new vehicle.

LUIS MATOS

3/1/2026

Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Dennis R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/19/2026

The end result was good. I had a 1 pm appointment. Upon arriving I found only 1 service tech checking customers in. I waited 15 minutes to be checked in. After servicing, my truck sat in the driveway for 15 minutes with no notification to me that it was ready. I had to text the service tech to see why. He told me He was finishing the invoice and for me to come pay. When I got to the service desk my technician was no where to be found. He had left the area. I stood waiting for 5 minutes before about her seevice tech asked if I needed help. He had to go find my original service he h to find out what was going on. The second service tech ended up finishing my service call. After 1 hour and 20 minutes I drove out of the service drive with a simple oil change and tire rotation completed.

SPENCER COWAN

3/20/2026

Dennis, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (281) 914-4750. We'd appreciate the chance to make your experience a more positive one.

Business Response

ALVIN, TX

Karina M|2022 Chevrolet Malibu

Confirmed Service Customer

1/20/2026

10/10 fast service

1/21/2026

Karina, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Rosa A|2015 Chevrolet Tahoe

Confirmed Service Customer

1/28/2026

Personal very friendly

1/29/2026

Rosa, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Dusty E|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Andres was our service representative and when I tell you he did so great!!! He went beyond for us, kept us informed with just about everything. He made our warranty process easy. Even the technician who did the work on our 2019 Truck provided good service. Then we meet Omar when checking out and he also did an amazing job helping with the check out process. We had an overall great experience!!!! That’s what you call great team work!!! We are happy!!

HOUSTON, TX

Yaniccy C|2017 Chevrolet Cruze

Confirmed Service Customer

2/19/2026

Perfect because Bernardo Tobias always attend to me with special attention and always keep me updated on the progress of the workshop and each cost. The workshop is excellent, the work is fast and perfect.

BERNARDO TOBIAS

2/22/2026

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LA PORTE, TX

PATRICIA S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/25/2026

Everything was great. Kobe was a pleasure & perfect salesman. Couldn’t have asked for a better experience!!!

KOBE CASSIDY

2/28/2026

Patricia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

BEAUMONT, TX

Adriana M|2018 Chevrolet Malibu

Confirmed Service Customer

2/27/2026

Very professional and nice people! Will go up and above to help you !

WILLIAM LOPEZ

3/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STAFFORD, TX

Frank B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2026

Good

ANDRES CRANE

3/13/2026

Frank, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DEER PARK, TX

Paul C|2024 Chevrolet Colorado

Confirmed Service Customer

3/17/2026

Everything was good

SARAH CALDERON

3/18/2026

Paul, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Felipe L|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

3/20/2026

Excellent job

WILLIAM LOPEZ

3/27/2026

Felipe, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Pasadena, TX

Maria S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/29/2025

Super

JUAN BAHENA

11/20/2025

Maria, thank you for the high star rating! We hope to see you soon!

Business Response

HOUSTON, TX

Estela F|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/30/2026

Great customer service

HOUSTON, TX

Brenda S|2022 Chevrolet Malibu

Confirmed Service Customer

1/30/2026

Took my car in for service and had a great experience. The staff was friendly, professional, and kept me updated throughout the process. The service was completed on time and my car is running smoothly. Would definitely recommend.

Houston, TX

Michael J|2025 Chevrolet Trax

Confirmed Service Customer

2/7/2026

Love ❤️

ANDRES RANGEL

2/10/2026

Michael , we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEMAH, TX

Ernesto R|2024 Chevrolet Trax

Confirmed Service Customer

2/26/2026

fast

SARAH CALDERON

3/1/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Erasmo H|2024 Chevrolet Tahoe

Confirmed Service Customer

3/1/2026

Great service

ANDRES RANGEL

3/4/2026

Erasmo, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

HUNTSVILLE, TX

Fortino V|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/2/2026

They did a great job

SPENCER COWAN

3/5/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Volker K|2019 Chevrolet Trax

Confirmed Service Customer

3/5/2026

Service Advisor was knowledgeable and helped us to select the correct service for our TRAX 2019.

ANDRES CRANE

3/6/2026

Volker, we're glad to hear you found our staff was so knowledgeable and helpful. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LA PORTE, TX

ABREHAM H|2026 Chevrolet Suburban

Confirmed Sales Customer

3/6/2026

They are bast customers service

ESTRELLITA HERNANDEZ

3/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

German R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/23/2026

Excellent

WILLIAM LOPEZ

3/25/2026

Thank you; we appreciate your feedback! If you're ever in need of more help, please let us know!

Business Response

BAYTOWN, TX

Alfredo S|2023 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

Was good. Issued resolved

SPENCER COWAN

3/25/2026

We really appreciate your feedback! We can't wait to see you again. Have a great day.

Business Response

Texas city, TX

Ltc Lawrence L|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/6/2026

Excellent as has been for many years.

1/7/2026

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

ROBERT S|2026 Chevrolet Colorado

Confirmed Sales Customer

2/16/2026

Reasonable to negotiate with

ESTRELLITA HERNANDEZ

2/16/2026

Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Tiffany K|2024 Chevrolet Equinox

Confirmed Service Customer

2/16/2026

William took care of me and my husband with an oil change and he was very very nice and made sure everything was the way we wanted it and the oil change was super fast

WILLIAM LOPEZ

2/17/2026

Tiffany, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

League city, TX

JOSEPH H|2025 Chevrolet Colorado

Confirmed Sales Customer

2/25/2026

Cesar, sales rep, did a great job answering our questions and understanding what we wanted. Luis in finance made the process quick and painless. Fair negotiations and happy with final purchase price.

CESAR RODRIGUEZ

2/27/2026

Joseph, we're glad to hear you found our staff was so knowledgeable and helpful! please don't hesitate to reach out to us if there's anything more we can do!

Business Response

TEXAS CITY, TX

Christie N|2014 Chevrolet Corvette

Confirmed Service Customer

3/3/2026

Sara provided exceptional service and was very professional. She was polite and very knowledgeable. Had a great experience getting my car service here.

SARAH CALDERON

3/5/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

HOUSTON, TX

Alonso G|2023 GMC Sierra 2500 HD

Confirmed Service Customer

3/20/2026

Great people working there . I definitely recommend this dealer ship for any service that you need for your vehicles.in and out in no time. Very fast service.

BERNARDO TOBIAS

3/21/2026

Alonso, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Dustin M|2022 Chevrolet Suburban

Confirmed Service Customer

3/30/2026

At AutoNation Chevy on Gulf Freeway in Houston, TX, Spencer Cowan is the best employee they have there, hands down! Thank you, Spencer, for going above and beyond during my family's time of need. Our vehicle needed a very costly repair/replacement of parts, and he handled our case as if it were his own vehicle being worked on and his own family being affected! I truly am grateful for his character, care, and commitment to high excellence in service!

SPENCER COWAN

3/31/2026

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LEAGUE CITY, TX

Erika M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/25/2026

Muy buen servicio

BERNARDO TOBIAS

2/28/2026

Erika, gracias por tu reseña positiva. Nos alegra haberte servido. Conduce con cuidado y nos vemos en la carretera.

Business Response

HOUSTON, TX

Gwenevere A|2024 Chevrolet Equinox

Confirmed Service Customer

3/4/2026

It was great

WILLIAM LOPEZ

3/7/2026

Thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Cynthia M|2023 Chevrolet Colorado

Confirmed Service Customer

3/4/2026

Great service! always helpful and nice

ANDRES CRANE

3/6/2026

We are pleased to hear you had such a positive experience with us, Cynthia! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

Pasadena, TX

Julianna C|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/10/2026

Andres was very helpful, professional and was able to get me in and out of the dealership fairly quickly.

ANDRES CRANE

3/11/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

HOUSTON, TX

Jack A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/16/2026

I had AC compressor replaced after failing at 40k miles. I had to wait almost 2 weeks for new compressor. When work was done, it was right. Thanks to Sarah, my service advisor, who kept me informed throughout this repair.

SARAH CALDERON

3/17/2026

Jack, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

FRIENDSWOOD, TX

Juan S|2021 Buick Enclave

Confirmed Service Customer

3/17/2026

It was good service within a reasonable amount of time.

SARAH CALDERON

3/19/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

SHARON R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/18/2026

Good

JUAN BAHENA

3/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

CHRIS L|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

3/31/2026

Our salesman was awesome and all the people involved.

SHAHMEER JUNANI

3/31/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LA PORTE, TX

Kenneth D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/6/2026

Everything was done in a timely manner. Kept informed on the status of my truck.

ANDRES CRANE

4/7/2026

Kenneth, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

BAYTOWN, TX

Johnny G|2020 Chevrolet Corvette

Confirmed Service Customer

2/23/2026

Spencer was a great help from beginning to end. Always in contact and keeping me informed.

SPENCER COWAN

2/26/2026

Johnny, thanks for highlighting our staff who helped make this such a great experience! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

MEGAN M|2026 Chevrolet Tahoe

Confirmed Sales Customer

3/9/2026

I was treated very nicely by the salesman. At other dealerships they did not take me seriously when wanting to purchase a Tahoe but your dealership did.

MOISES CONTRERAS

3/10/2026

Megan, thank you for leaving this detailed feedback about your experience with our dealership. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

MANVEL, TX

Rodreick W|2020 Chevrolet Impala

Confirmed Service Customer

3/20/2026

Superb service like always. Got a little maintenance done and now when I turn my car on after 3 seconds, I couldn’t even tell if it’s still on or not.

SARAH CALDERON

3/22/2026

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

Houston, TX

CARMEN H|2026 Chevrolet Equinox

Confirmed Sales Customer

3/27/2026

Great Customer Service Very helpful and respectful don’t remember the name but had a great experience and came out

JUAN BAHENA

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DICKINSON, TX

Robin J|2025 Chevrolet Equinox

Confirmed Service Customer

3/27/2026

Autonation Chevrolet Gulf FRWY gave excellent service and kept me well informed of my car service plan.

SARAH CALDERON

3/30/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOCKLEY, TX

Robert H|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/14/2026

Andres is the best service manager.

ANDRES CRANE

4/15/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Gulf Freeway! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SANTA FE, TX

Albert M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/15/2026

Very professional 👏

ANDRES CRANE

4/17/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Jose E|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/18/2026

My experience here was great! This service department took care of my vehicles a timely manner and the representative helping had great communication

BERNARDO TOBIAS

4/20/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

HOUSTON, TX

Jose R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/18/2026

Excelente

ANDRES CRANE

4/20/2026

¡Gracias por sus amables palabras y por esta maravillosa reseña! No dude en contactarnos si necesita algo. Que tenga un día maravilloso.

Business Response

SAN LEON, TX

David A|2025 Chevrolet Equinox

Confirmed Service Customer

3/28/2026

Very professional and great explanations

ANDRES CRANE

3/30/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Richard E|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

3/28/2026

Went for my oil service with Omar at Auto Nation. Omar did a great job servicing my vehicle and Even went the extra mile in taking care of some scratches I had on the truck. Always a great experience!

DEAN LEVOS

3/30/2026

Richard, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Gary A|2023 Chevrolet Traverse

Confirmed Service Customer

4/21/2026

On time and fast

ANDRES CRANE

4/22/2026

Gary, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Chris C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/23/2026

The oil change took close to 3 hours to do when I was told it would take 60-75 minutes. It made me late for work. I would have given 1 star but Spencer gave me a 20% discount for the wait.

SPENCER COWAN

4/24/2026

Chris, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 914-4750 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Business Response

Houston, TX

Steven H|2025 Chevrolet Tahoe

Confirmed Service Customer

4/27/2026

Awesome team!!!

LEAGUE CITY, TX

NEKESA E|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/30/2026

This is the first time I felt transparency when I was buying a truck and it was pleasant and and most of all it didn’t end up in disappointment

ESTRELLITA HERNANDEZ

5/1/2026

Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LEAGUE CITY, TX

Amanda R|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/2/2026

Spencer was amazing and very helpful. Spencer is the ONLY person employed at the dealership who was helpful! Service had my truck that I purchased for over a month at no fault of Spencer! I had my newly purchased truck for less than 24 hours before lights came on and it made noises it shouldn't. Spencer tried to get the front sensor camera fixed but sales refused to cover the cost. They sold me a truck and intentionally withheld info regarding issues with it. Spencer did everything he could to make things right but unfortunately Star who sold us the truck did nothing but lie. Thank you Spencer for trying and for getting 1 of the issues taken care of under the warranty that the finance guy made me purchase under false pretenses! I appreciate everything Spencer did and tried to for me.

SPENCER COWAN

5/3/2026

Amanda, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (281) 914-4750. We'd appreciate the chance to make your experience a positive one.

Business Response

FRIENDSWOOD, TX

Sergio B|2024 Chevrolet Blazer

Confirmed Service Customer

3/23/2026

very satisfied with Adrian Rangel

ANDRES RANGEL

3/26/2026

Sergio, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

MANVEL, TX

Juan P|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/27/2026

Great customer service! Did a good job on my Silverado.

WILLIAM LOPEZ

3/30/2026

Thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Peggy P|2013 Chevrolet 1500 Suburban

Confirmed Service Customer

4/10/2026

👍😁

WILLIAM LOPEZ

4/12/2026

Peggy, thank you for the high star rating!

Business Response

HOUSTON, TX

Arland D|2025 Chevrolet Tahoe

Confirmed Service Customer

4/13/2026

Other than the wait from corporate everything was timely and done correctly

SPENCER COWAN

4/14/2026

Arland, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 914-4750. We hope to hear from you.

Business Response

HOUSTON, TX

Britni B|2021 Chevrolet Blazer

Confirmed Service Customer

4/17/2026

Andres Crain at Autonation is very helpful and informative. Thankful to have my car quickly serviced.

ANDRES CRANE

4/17/2026

Britni, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALVIN, TX

Tammy C|2023 Chevrolet Trailblazer

Confirmed Service Customer

4/23/2026

My service advisor was very professional and nice

ANDRES CRANE

4/23/2026

Tammy, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CROSBY, TX

Gilberto G|2022 Chevrolet Trailblazer

Confirmed Service Customer

4/23/2026

Everyone there was very professional and helpful.

WILLIAM LOPEZ

4/23/2026

Gilberto, it is great to read such wonderful comments about your recent experience with us!

Business Response

South Houston, TX

JEFF E|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/11/2026

Valente Grimaldo was my salesman and made this the seemless purchase I have done

VALENTE GRIMALDO

5/12/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ORANGE, TX

Manuel A|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/13/2026

Excilent. Job

ANDRES CRANE

5/14/2026

Manuel, thank you so much for the positive review! We hope you have a great day!

Business Response

PASADENA, TX

Miguel V|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/13/2026

Everything was good. Except the message I get alerting me that it's time for oil and filter change was not taken off. Si I'm assuming it was not reset. But the service with the guys that attended us were very pleasant. Thank you.

BERNARDO TOBIAS

5/14/2026

Miguel, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (281) 914-4750 so we can discuss your experience further. We look forward to hearing from you.

Business Response

HOUSTON, TX

WENDY G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/9/2026

Great customer by our salesman Kobe.

KOBE CASSIDY

2/12/2026

Thank you for the high star rating! We hope you have a great day.

Business Response

HOUSTON, TX

Alex F|2016 Chevrolet Camaro

Confirmed Service Customer

2/18/2026

Nice job

WILLIAM LOPEZ

2/20/2026

Alex, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

Business Response

Houston, TX

Fernando G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

2/19/2026

N/a

ANDRES RANGEL

2/20/2026

Fernando, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Eric A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

4/11/2026

Well not really helpful in morning but gave me great new when picking my truck very helpful look for the part was cover under my warranty.

SPENCER COWAN

4/13/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Sandra J|2021 Chevrolet Colorado

Confirmed Service Customer

4/16/2026

All my concerns were addressed

DEAN LEVOS

4/17/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Keith B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/17/2026

It was great

SPENCER COWAN

4/18/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

CHRISTI Y|2026 Chevrolet Tahoe

Confirmed Sales Customer

4/20/2026

Sean was a great non-pushy salesman. We had a great experience that lead to us buying 2 vehicles.

SEAN ALANIS

4/21/2026

Thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LA PORTE, TX

Arland D|2020 Chevrolet Traverse

Confirmed Service Customer

5/1/2026

William did a great job listening and communicating while our vehicle was in for repair.

WILLIAM LOPEZ

5/2/2026

Arland, thank you for your kind review; we are happy to pass along your comments to William here at AutoNation Chevrolet Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

JUAN O|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2026

Completely santisfed

JUAN BAHENA

5/10/2026

Juan, thank you for sharing your positive experience! Drive safe, and we'll see you on the road.

Business Response

HOUSTON, TX

Jesus R|2023 Chevrolet Tahoe

Confirmed Service Customer

5/14/2026

Great service

BERNARDO TOBIAS

5/15/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

DEER PARK, TX

Alicia M|2023 Chevrolet Equinox

Confirmed Service Customer

4/14/2026

Service is always AWESOME!

BERNARDO TOBIAS

4/15/2026

Alicia, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HOUSTON, TX

Kutrenia Y|2024 GMC Terrain

Confirmed Service Customer

4/14/2026

Everything was done in a timely manner. Other services needed wasn't discussed at all, read paperwork once was home

SARAH CALDERON

4/15/2026

Kutrenia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Isaac C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/15/2026

everything went quick and the salesman was nice.

DEAN LEVOS

4/15/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HITCHCOCK, TX

Louis T|2024 Chevrolet Corvette Stingray

Confirmed Service Customer

4/24/2026

my adviser Sarah was very good on her advise.

SARAH CALDERON

4/27/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Denicia M|2023 Chevrolet Equinox

Confirmed Service Customer

5/11/2026

Very professional!

ANDRES CRANE

5/13/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Zackery T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/18/2026

Great team

DEAN LEVOS

5/22/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FRIENDSWOOD, TX

MICHAEL R|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/21/2026

Our experience was smooth and swift and very satisfactory. This is our third purchase in four years and they were all good but this one was the best because of our salesman, Harvin. He was very thorough on the delivery of my Tahoe and showed me new features and even ones I didn’t know I had with my previous Tahoe.

HARVIN MENDOZA

5/22/2026

We strive for 100% satisfaction, and it is great to see you had such a positive experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Virginia L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2026

Very satisfying

DAWOOD KHAN

5/23/2026

Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Gulf Freeway and we hope to see you again soon!

Business Response

HOUSTON, TX

Syed S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/22/2026

everything was done on time and Dawood was very helpful

DAWOOD KHAN

5/23/2026

We appreciate you taking the time to leave us a response, Syed! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PEARLAND, TX

Gerald A|2011 Chevrolet Silverado

Confirmed Service Customer

3/2/2026

Brought my vehicle in for a recall on the airbag when I left there or got in my vehicle, the airbag service light was on, and the airbag message was on, which was never on before, and the guy gave me the runaround telling me that that had nothing to do with their bag y’all replaced then I look at my dashboard and it had cracks all over the place. There was a previous crack, but after the airbag work was done, there was numerous cracks in my dashboard, and I was pretty much given the runaround when I questioned that also.

SARAH CALDERON

3/4/2026

Gerald, we are deeply disappointed by your experience at AutoNation Chevrolet Gulf Freeway. Please call our General Manager at (281) 914-4750 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Business Response

LEAGUE CITY, TX

Dawood I|2024 Chevrolet Blazer EV

Confirmed Service Customer

3/6/2026

Sarah and the team was phenomenal! Prompt, kept in touch, and fixed it all in one shot - 10/10!

SARAH CALDERON

3/9/2026

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

RICHMOND, TX

Christopher M|2025 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

Great, would have given five stars if they would have rotated my tires…

HOUSE TECH

3/17/2026

Christopher, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Laura T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

4/4/2026

excellent customer service five star

SARAH CALDERON

4/6/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

TIFFANY B|2026 Chevrolet Tahoe

Confirmed Sales Customer

5/26/2026

Great experience from beginning to end. Everyone was friendly, helpful, and patient while we asked a million questions about our new Chevrolet Tahoe RST 😂 The process felt smooth, not pushy, and we left genuinely excited. We love our new Tahoe and really appreciate the excellent customer service!

SHAHMEER JUNANI

5/26/2026

Tiffany, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

PEARLAND, TX

D O|2026 Chevrolet Equinox

Confirmed Sales Customer

5/26/2026

Wonderful experience. Great service from Kobe , Dylan and Luis! Left happy with a brand new car

KOBE CASSIDY

5/27/2026

Wow, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BAYTOWN, TX

DAVID G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/26/2026

Experience was fantastic, I would highly recommend AutoNation for anyone looking to purchase a Chevy. They we're top notch, my sales guy Garret Chollett was hand downs the best experience I've encounter at a dealership. The sales team leader Dylan was pleasure to work with as well. Louis with finance department was wonderful as well. I've been looking for a new truck for 5 months and AutoNation was quickest to respond, negatable, and no pressure sales team was a bonus. I think I found my home for the purchase of my next chevy.

GARRETT CHOLLETT

5/27/2026

We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Business Response

FRIENDSWOOD, TX

Lydia G|2023 Chevrolet Equinox

Confirmed Service Customer

4/2/2026

It was the first time that I took my car there there were very friendly and good service too

4/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

houston, TX

Steve T|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/4/2026

Great job

ANDRES CRANE

5/5/2026

Steve, thank you so much for the positive review! We hope you have a great day!

Business Response

DEER PARK, TX

Edward J|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/8/2026

I live on the opposite side of Houston from the Dealership where I purchased my vehicle. I brought it in for service and had to wait while vehicle was being serviced. Bernado my service advisor got on my vehicle immediately and I was out the door in a very reasonable time. Very pleased!

BERNARDO TOBIAS

5/8/2026

Edward, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PORTER, TX

LASHENA D|2026 Chevrolet Traverse

Confirmed Sales Customer

5/8/2026

My salesman was very attentive to my needs and my request.

SHAHMEER JUNANI

5/8/2026

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

IOWA COLONY, TX

Brenda L|2018 Chevrolet Cruze

Confirmed Service Customer

5/23/2026

The experience of this visit was much better than my last one customer service experience but maybe if they waiting should be little shorter

SPENCER COWAN

5/25/2026

Brenda, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Porfirio H|2025 Chevrolet Equinox

Confirmed Service Customer

5/24/2026

With am onstar part on National Backorder servuce Advisor dean did an excellent job with service ,friendliness ,compassion and care with the his amazing customer service he went above and Beyond

DEAN LEVOS

5/24/2026

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

RICARDO M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/26/2026

GREAT JOB

KOBE CASSIDY

5/26/2026

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SUGARLAND, TX

Jack A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/28/2026

Bernie, my service advisor, set up the job well. The service technicians did well with video updates. Overall, job well done.

BERNARDO TOBIAS

5/29/2026

Jack, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FRIENDSWOOD, TX

Evelyn E|2023 Chevrolet Colorado

Confirmed Service Customer

4/16/2026

good service

BERNARDO TOBIAS

4/16/2026

Evelyn, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

HOUSTON, TX

Lydia G|2023 Chevrolet Equinox

Confirmed Service Customer

4/16/2026

The service was good. And the work was good. They explained to us what they did to the car

SPENCER COWAN

4/17/2026

Lydia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

houston, TX

Jessica A|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/6/2026

Great service! Got my truck back in a timely manner after it was worked on for routine maintenance.

WILLIAM LOPEZ

5/2/2026

Jessica, we're glad everything was completed quickly and to your satisfaction! Feel free to stop by if you ever need any more help.

Business Response

RICHMOND, TX

Yessenia A|2025 Chevrolet Trax

Confirmed Service Customer

5/13/2026

Excellent customer service. Andres is so kind and helpful.

ANDRES CRANE

5/13/2026

Yessenia, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CLEVELAND, TX

Edna A|2024 Chevrolet Equinox

Confirmed Service Customer

5/19/2026

Awesome staff

DEAN LEVOS

5/20/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

santa fe, TX

DENISE W|2026 Chevrolet Trax

Confirmed Sales Customer

5/19/2026

Sean was great. His customer service skills were thoughtful and professional. He took his time through the process with care and made sure we understood all the details. The dealership environment was clean, but the furnishings were dated, and chipped. All other service personnel were friendly and courteous.

SEAN ALANIS

5/20/2026

Denise, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SEABROOK, TX

Teddy I|2024 Chevrolet Tahoe

Confirmed Service Customer

5/25/2026

Good service and on time turnaround.

DAWOOD KHAN

5/25/2026

Teddy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Ricardo J|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/28/2026

Great service

SARAH CALDERON

5/29/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUGARLAND, TX

Denise L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/30/2026

Spencer communicated throughout the day how the tech was doing and finding with my truck, to let me make decisions.

SPENCER COWAN

5/30/2026

Denise, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DICKINSON, TX

ELUTERIO S|2026 Chevrolet Trax

Confirmed Sales Customer

4/22/2026

Polite and easy to talk to

VALENTE GRIMALDO

4/23/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ANGLETON, TX

Daniel A|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/30/2026

Todo bien.omar muy atento

BERNARDO TOBIAS

5/1/2026

Daniel, gracias por tomarte el tiempo de compartir tus comentarios con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Conduce con cuidado!

Business Response

HOUSTON, TX

ISRAEL L|2026 Chevrolet Equinox

Confirmed Sales Customer

4/30/2026

The experience in the dealership was amazing, there was amazing services amazing staff the staff helped us a lot. Everything about this dealership was amazing and excellent. I will highly recommend this dealership because of the nice staff.

ESTRELLITA HERNANDEZ

5/1/2026

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

HOUSTON, TX

Maritza C|2026 Chevrolet Equinox

Confirmed Service Customer

5/28/2026

Good

OMAR SALGADO

5/29/2026

Maritza, thank you so much for the positive review! We hope you have a great day!

Business Response

HOUSTON, TX

Christopher J|2021 Chevrolet Traverse

Confirmed Service Customer

5/30/2026

Spencer was very helpful; clear on the work being done, the cost of the work along with getting me the best price for the work.

DAWOOD KHAN

6/2/2026

Christopher, we're happy to hear you had such a positive experience with Spencer! Feel free to stop by if you ever need any more help.

Business Response

FRIENDSWOOD, TX

Arthur G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/30/2026

Took my vehicle in for starting issues. Ended up getting my starter replaced. Also replaced spark plugs and wires, rear break pads were also replaced. Since I was there I had the transmission and rear deferential serviced. Best of all my vehicle was ready the next. I’ve been dealing with AutoNation Gulf Freeway since 2018 will never hesitate to take my vehicles there for service and repairs.

JONATHAN BRINSON

6/2/2026

Arthur, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

ALLISON L|2026 Chevrolet Trax

Confirmed Sales Customer

6/1/2026

Everything was quick and efficient and people didn't try to haggle with us too much. It was great!

KOBE CASSIDY

6/3/2026

Allison, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DEER PARK, TX

NEAL R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/3/2026

The salesman and staff was very Knowledgeable and help me in always through the process of getting my new truck.

SHAHMEER JUNANI

6/4/2026

Neal, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

EL LAGO, TX

Margaret C|2019 Chevrolet Impala

Confirmed Service Customer

5/29/2026

Had the car in shop got fixed cost seven hundred. Not three weeks later car still acting up. Broke back to shop. Took a while to figure out what was going on. Got one quote. Then turn around a tell me that there is water in the transmission. I asked for two quotes. One to see how much it would cost to clean up the transmission. Second to see how much to rebuild the transmission. Never once said to do any work. Get to the shop to pick up car and they till me that it is six hundred. Mmmm like what did y’all do. Never told u it was ok to start working on the car. Had to get manager involved. I don’t think I should have paid anything cuz never said fix the car. In total paid a thousand and car was not fixed. Paid seven hundred three weeks later had to bring it back in. When picked up yesterday had to pay four thirty nine. Y’all left the battery in the car. Could not even put it back in the car. Very poor service. Will never be back there again.

WILLIAM LOPEZ

6/1/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (281) 914-4354 so we can make your experience a positive one.

Business Response

ONALASKA, TX

Preston K|2025 Chevrolet Trax

Confirmed Service Customer

6/1/2026

Spencer was helpful.

SPENCER COWAN

6/3/2026

Preston, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

Houston, TX

PEDRO P|2026 Chevrolet Traverse

Confirmed Sales Customer

6/1/2026

My experience was great Harvin Mendoza always helps me he’s been my to go to for over 4 years. He’s so helpful and understands what is it I need. He sold me two trucks this time and honestly were amazed they are super spacious and just what we needed since our family is growing. I will 100% recommend him and will keep going with him I’ll never change him as my seller.

HARVIN MENDOZA

6/3/2026

Pedro, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Business Response

CLEVELAND, TX

Leticia L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

Everything was good

BERNARDO TOBIAS

6/3/2026

Leticia, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Luis A|2026 Chevrolet Trailblazer

Confirmed Service Customer

6/3/2026

Good service thanks

WILLIAM LOPEZ

6/4/2026

Luis, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Jonathan E|2022 GMC Yukon

Confirmed Service Customer

6/5/2026

Everything was great

SARAH CALDERON

6/6/2026

We are pleased to hear you had such a positive experience with us, Jonathan! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

ADRIAN S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/17/2026

Amazing

SHAHMEER JUNANI

6/18/2026

Adrian, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Lori B|2022 Chevrolet Tahoe

Confirmed Service Customer

6/5/2026

Jonathan and William were very detailed and thorough on finding and repairing a leak that I had in my sunroof.

WILLIAM LOPEZ

6/6/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Pearland, TX

Melody G|2021 GMC 1500 Sierra

Confirmed Service Customer

6/8/2026

I had an excellent experience working with William L. as my service advisor at AutoNation. He was very communicative throughout the entire process and did a great job keeping me informed with regular updates on my vehicle’s status. William was diligent, professional, and always responsive to my questions and concerns.

WILLIAM LOPEZ

6/8/2026

Melody, thanks for your praise and kind comments about William. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

Pearland, TX

DOROTHEA B|2026 Chevrolet Traverse

Confirmed Sales Customer

6/10/2026

Love my new car. Great experience with this dealership. Team was knowledgeable and professional. Car was all set up and ready to go. Purchase was so easy. Thank you

ERIC BOWEN

6/11/2026

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAN ANTONIO, TX

MARTIN M|2026 Chevrolet Trax

Confirmed Sales Customer

6/12/2026

Valente was very professional and helpful. All the staff were very nice and provided excellent customer service. Thank you for a great experience!

VALENTE GRIMALDO

6/13/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

HOUSTON, TX

Tara B|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2026

My service guy Armando was great!!! He helped me get the services for my vehicle that I desperately needed. I was not sure how I was going to pay for the services but Armando helped me with sales, coupons and financing. I was able to get the most important things done right away. My financing is just $80 for the next 3 months. I really appreciate Armando and I will bring my vehicle back to him for service.

BERNARDO TOBIAS

6/13/2026

Tara, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

HOUSTON, TX

SAMUEL M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/16/2026

Great staff

JUAN BAHENA

6/17/2026

Samuel, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

SAMANTHA V|2026 Chevrolet Equinox

Confirmed Sales Customer

6/22/2026

Luis and Steven really helped give me a great experience. Harvin showed me all the features on the equinox and answered all my questions for 10/10

HARVIN MENDOZA

6/23/2026

Samantha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Alice R|2022 Chevrolet Blazer

Confirmed Service Customer

5/21/2026

Bernardo is a great rep to help with service for my vehicle.

BERNARDO TOBIAS

5/22/2026

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Robert B|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/3/2026

My customer representatives were very knowledgeable and explained the process from intake of my vehicle until the service was completed

SARAH CALDERON

6/4/2026

We are pleased to hear you had such a positive experience with us, Robert! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Susana H|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2026

Excelente

DAWOOD KHAN

6/11/2026

Susana, thank you for taking the time to share your feedback with us. We're looking forward to your next visit with us!

Business Response

HOUSTON, TX

ALYSSA T|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/14/2026

Harvin was amazing and went over and beyond to help us. Forever thankful to him and will be his life long customer

HARVIN MENDOZA

6/15/2026

Alyssa, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

CYPRESS, TX

Christopher S|2023 Chevrolet Traverse

Confirmed Service Customer

6/22/2026

Nail in my tire. Went in as a walk in as soon as they opened and was out in an hour and a half.

DEAN LEVOS

6/23/2026

Christopher, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

SOUTH HOUSTON, TX

Miguel A|2022 GMC 1500 Sierra

Confirmed Service Customer

6/22/2026

Got my problem solved! Great work and communication

DEAN LEVOS

6/23/2026

Miguel, we are glad we could help! We hope you have a great day!

Business Response

HOUSTON, TX

Roberto R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/28/2026

Very satisfied was very professional and polite explaining the details

ANDRES CRANE

6/29/2026

Roberto, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Paul K|2012 Chevrolet Avalanche

Confirmed Service Customer

6/29/2026

service tech was very informative and when i had other questions he gave me the information i needed

ANDRES CRANE

7/1/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

JESSYCA S|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

Really appreciate Moises help and patience

MOISES CONTRERAS

7/1/2026

Jessyca, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

JUSTIN E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/26/2026

Everything was

JUAN BAHENA

5/27/2026

Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LEAGUE CITY, TX

Juan J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/27/2026

Great customer service!

SPENCER COWAN

5/27/2026

Juan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Herman C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2026

I came in and everyone treated me well. Excellent service

ANDRES CRANE

6/4/2026

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

Amanda H|2025 Chevrolet Traverse

Confirmed Service Customer

6/10/2026

Andres was extremely helpful and knowledgeable.

ANDRES CRANE

6/11/2026

Amanda, we're happy to hear you had such a positive experience with Andres! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

DWIGHT T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/10/2026

No problems,friendly,easy to deal with,good price.highly recommend

MOISES CONTRERAS

6/11/2026

We are pleased to hear you had such a positive experience with us, Dwight! We appreciate your recommendation of AutoNation Chevrolet Gulf Freeway and we hope to be of service again in the future.

Business Response

ALVIN, TX

CHRISTINE S|2026 Chevrolet Trax

Confirmed Sales Customer

6/17/2026

Everyone there was very helpful and understood what we needed. The experience was quick and painless. Moises was very helpful, made sure to explain everything to us about the vehicle. Helped get our license plates on and has checked up on us as well.

MOISES CONTRERAS

6/18/2026

Christine, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

MARICELA H|2026 Chevrolet Colorado

Confirmed Sales Customer

6/17/2026

Energetic sales folk. Clean facilities. Was able to purchase a new vehicle.

ALEXIS MORALES

6/18/2026

Maricela, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Business Response

LUMBERTON, TX

JUAN S|2026 Chevrolet Traverse

Confirmed Sales Customer

6/22/2026

Awesome job you guys go above and beyond for your customers I will definitely be back to buy another car Soo worth the hour and a half drive

GARRETT CHOLLETT

6/23/2026

We appreciate you taking the time to leave us a response, Juan! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

CONROE, TX

Jorge M|2019 Chevrolet Traverse

Confirmed Service Customer

6/29/2026

Good communication with William

WILLIAM LOPEZ

7/1/2026

We appreciate you taking the time to leave us a response, Jorge! Drive safe, and we'll see you on the road.

Business Response

LEAGUE CITY, TX

LENAH S|2026 Chevrolet Trax

Confirmed Sales Customer

5/27/2026

It was a great experience and I want there for hours

TERRON ADAMS

5/28/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

MISSOURI CITY, TX

ELIAS E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/12/2026

Good

HARVIN MENDOZA

6/13/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Jonathan E|2000 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2026

Everything was good

SARAH CALDERON

6/21/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

HOUSTON, TX

TERRON A|2026 Chevrolet Tahoe

Confirmed Sales Customer

6/23/2026

Stellar

TERRON ADAMS

6/24/2026

We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RICHMOND, TX

Ben R|2026 Chevrolet Tahoe

Confirmed Service Customer

6/23/2026

Amazing

DAWOOD KHAN

6/24/2026

Ben, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

KATE C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/25/2026

They did a really great job on taking care of us and letting us ask questions and being very patient with us, recommend for sure!!

VALENTE GRIMALDO

6/27/2026

Kate, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Corey J|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/26/2026

Very friendly and attentive

OMAR SALGADO

6/27/2026

Corey, thank you for your positive feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

ANGLETON, TX

Michael S|2022 Chevrolet Traverse

Confirmed Service Customer

6/26/2026

Spencer was great in customer service and knowledge of GM products.

SPENCER COWAN

6/27/2026

Michael, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

BARRY S|2026 Chevrolet Colorado

Confirmed Sales Customer

6/29/2026

Overall a great experience with the staff and my salesperson

HEMUKA GIRI

7/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HOUSTON, TX

Marco A|2021 Chevrolet Camaro

Confirmed Service Customer

7/1/2026

Great service and professional individuals

OMAR SALGADO

7/2/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MISSOURI CITY, TX

Henry L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

5/13/2026

Spencer got me in and out in great time for my oil change.

SPENCER COWAN

5/13/2026

We appreciate you taking the time to leave us a response, Henry! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Arthur G|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/1/2026

Had a new set of tires and a 4 wheel alignment. Always a pleasure to work with AutoNation Gulf Freeway Chevrolet.

DAWOOD KHAN

6/3/2026

Arthur, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

MONICA R|2026 Chevrolet Traverse

Confirmed Sales Customer

6/12/2026

Thanks

HARVIN MENDOZA

6/13/2026

Monica, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LEAGUE CITY, TX

Johnny S|2024 Chevrolet Blazer

Confirmed Service Customer

6/20/2026

It was very easy to set up a service appointment at my convenience. I mentioned concerns I had & they were checked out. Service was handled quickly & efficiently!

SPENCER COWAN

6/21/2026

Johnny, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PEARLAND, TX

OLGA G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/23/2026

Excelente trato y el personal muy competente

SEAN ALANIS

6/24/2026

¡Nos alegra mucho haberle brindado una experiencia tan positiva! ¡Gracias y que tenga un día fantástico!

Business Response

PASADENA, TX

DEBRA T|2026 Chevrolet Equinox

Confirmed Sales Customer

7/2/2026

Everyone was friendly!

ALIZE SILVA

7/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PASADENA, TX

RAMIRO S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/26/2026

We are so happy we really recommend Auto Nation Chevrolet 100 %

DAVID RIVERA

7/3/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

SAUL F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/4/2026

Great service from harvin mendoza

HARVIN MENDOZA

7/5/2026

Saul, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Samuel C|2017 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Everyone was so nice and professional

DEAN LEVOS

7/8/2026

Samuel, we appreciate you taking the time to leave us a response, Samuel Clark! If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Roberto R|2018 Chevrolet Suburban

Confirmed Service Customer

7/7/2026

Not good I believe in keeping your customers informed at any possible time. My time is very busy and would next time ask you guys to keep me more informed about my vehicle I don’t like giving bad feedback but the public needs to be aware of what’s going on. To me it doesn’t make any and I mean any sense to schedule an appointment if you don’t get to even look at the vehicle for a week or until I call, hire more people to do the work seems about accurate

DAWOOD KHAN

7/8/2026

Roberto, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 914-4750 to discuss what we can do to help.

Business Response

STH HSTN, TX

Alejandra E|2023 Chevrolet Traverse

Confirmed Service Customer

5/31/2026

The best experience ever.!! Great service and great customer service ever!!! Omar is the best 👌

DEAN LEVOS

6/3/2026

Alejandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Business Response

DEER PARK, TX

MICHAEL R|2026 Chevrolet Trax

Confirmed Sales Customer

6/1/2026

Very welcoming

DEER PARK, TX

Rodrigo A|2025 Chevrolet Traverse

Confirmed Service Customer

6/15/2026

Spencer was very helpful and always kept us informed about my vehicle.

SPENCER COWAN

6/17/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Myesha W|2025 Chevrolet Blazer

Confirmed Service Customer

6/18/2026

Great service from the service department.

SPENCER COWAN

6/19/2026

Myesha, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Dolores M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2026

Never had a problem ever since 2015, when I bought my truck. Service was great & very professional. Staff very friendly.

BERNARDO TOBIAS

6/19/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Maria L|2025 Chevrolet Equinox EV

Confirmed Service Customer

6/28/2026

Good service I recommend!

ANDRES CRANE

6/29/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Ramon S|2026 Chevrolet Tahoe

Confirmed Service Customer

7/7/2026

We love our experience with Omar.

DEAN LEVOS

7/8/2026

Ramon, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Mark J|2024 GMC Sierra 1500

Confirmed Service Customer

7/7/2026

Andres was very professional and stayed in communication with me thru the whole service process Thank you

ANDRES CRANE

7/8/2026

Mark, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HITCHCOCK, TX

Louis M|2023 Chevrolet Tahoe

Confirmed Service Customer

7/8/2026

As always. Your service is outstanding.

DAWOOD KHAN

7/9/2026

Louis, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Urizar C|2016 Chevrolet Corvette

Confirmed Service Customer

7/8/2026

Good

BERNARDO TOBIAS

7/9/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

LUCINDA C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/29/2026

Everything was smooth and I didn't stay there all day. Salesman was excellent.

VALENTE GRIMALDO

7/1/2026

Lucinda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Melvin M|2016 GMC Yukon XL

Confirmed Service Customer

7/11/2026

Service writer rude! Took 5 weeks to get repair done. Communication weak between AutoNation dealerships!

SARAH CALDERON

7/12/2026

Melvin, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (281) 914-4750 so we can make your experience a positive one.

Business Response

CLEVELAND, TX

Frank L|2020 Chevrolet Trax

Confirmed Service Customer

7/13/2026

Mr.William Lopez was very helpful and very knowledgeable about the service received on the 2020 Trax. Kept me updated with the process and time of completion. The waiting time wasn’t long and the customer service waiting lounge was clean and had good hot coffee.Very comfortable. My only issue I had at the time was when I got home. I noticed that the engine bay had an oil smell. Opened the hood and found oil residue on the engine and water hose. Cleaned off the oil and checked the oil cap. Also noted that the water washer fluid was empty and to top it off with washer fluid. Also check the tire pressure and found all tires needed to be corrected to the manufacturer PSI. All four tires had different pressures. I will be coming in for the front break pad replacement and let’s hope it’s safe to break when done. My opinion would be that the service writers go behind the service tech and verify that the service is complete before they return it back to customer.

WILLIAM LOPEZ

7/14/2026

Frank, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MANVEL, TX

Frank L|2020 Chevrolet Trax

Confirmed Service Customer

7/20/2026

Very friendly atmosphere.

WILLIAM LOPEZ

7/21/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MANVEL, TX

Rodrigo A|2025 Chevrolet Traverse

Confirmed Service Customer

7/22/2026

I had a great experience at the dealership. Dean Levos was very helpful, friendly, and professional. He kept me informed and made the entire service experience easy and stress-free. I really appreciate his excellent customer service!

DEAN LEVOS

7/24/2026

Rodrigo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Business Response

HOUSTON, TX

Carlos S|2019 Chevrolet Colorado

Confirmed Service Customer

7/28/2026

It was great. They took care of me right away

OMAR SALGADO

7/29/2026

Carlos, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PEARLAND, TX

ROY R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/19/2026

poor experience very sorry ask the sale m

SEAN ALANIS

6/21/2026

Roy, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 914-4750 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

HOUSTON, TX

Glenn B|2022 Chevrolet Equinox

Confirmed Service Customer

7/16/2026

The service was excellent and done very professionally and quickly! Thank all of you!!

DEAN LEVOS

7/17/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FRIENDSWOOD, TX

Erin W|2021 Chevrolet Blazer

Confirmed Service Customer

7/16/2026

I always have the best experience with this dealership.

DAWOOD KHAN

7/17/2026

Erin, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

Houston, TX

Jesus E|2020 Chevrolet Traverse

Confirmed Service Customer

7/18/2026

Good

WILLIAM LOPEZ

7/20/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

VICTORIANO M|2026 Chevrolet Traverse

Confirmed Sales Customer

7/18/2026

Fantastic customer service!

HARVIN MENDOZA

7/21/2026

Victoriano, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

CLAUDIA G|2026 Chevrolet Equinox

Confirmed Sales Customer

7/23/2026

Everything was great Harvin helps us so much

HARVIN MENDOZA

7/25/2026

Claudia, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PEARLAND, TX

JASON L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/29/2026

Fast and reasonable price.

HEMUKA GIRI

7/31/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DICKINSON, TX

Takeshia M|2017 Chevrolet Malibu

Confirmed Service Customer

7/29/2026

Great

WILLIAM LOPEZ

7/31/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Houston, TX

Amber N|2025 Chevrolet Blazer

Confirmed Service Customer

7/29/2026

Great

SARAH CALDERON

7/31/2026

Amber, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Efrain G|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/31/2026

Really helpful and they were able to fix my truck fast.

BERNARDO TOBIAS

8/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Howard W|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/14/2026

Sarah my advisor kept me informed on the progress.

SARAH CALDERON

5/15/2026

We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ALVIN, TX

SARA I|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/10/2026

Excellent experience at Chevrolet AutoNation. The entire process was smooth, fast, and stress-free. Juan Carlos was incredibly helpful, knowledgeable, and always available to answer my questions and make everything easy. He was very professional and he made our experience even better. I highly recommend Chevrolet AutoNation and Juan Carlos.

JUAN BAHENA

7/11/2026

Sara, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Thanks for the recommendation, and have an amazing day!

Business Response

RICHMOND, TX

German R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/20/2026

My lockbut was not returned exactly how it was given ! The mechanic seen like he just threw it there into my cup holder and went about his busn

BERNARDO TOBIAS

7/21/2026

We're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 914-4750.

Business Response

BAYTOWN, TX

Md R|2026 Chevrolet Traverse

Confirmed Service Customer

7/23/2026

Omar - the service manager, wonderful personality, always ready to help and solve the problems in a very professional way, if he is busy, the supervise the task with available person and follow up after the task was taken care off by himself.

DEAN LEVOS

7/25/2026

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOUSTON, TX

Albert M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/23/2026

Very satisfied

BERNARDO TOBIAS

7/25/2026

Albert, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Sandra J|2021 Chevrolet Colorado

Confirmed Service Customer

7/23/2026

Service to my vehicle was great

ANDRES CRANE

7/25/2026

We appreciate you taking the time to leave us a response, Sandra! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Sonia L|2025 Chevrolet Equinox

Confirmed Service Customer

7/31/2026

Quick, easy, and rep was informative

HOUSTON, TX

Beatriz D|2025 Chevrolet Trax

Confirmed Service Customer

7/31/2026

El servicio es excelente

PASADENA, TX

JAIME G|2025 Chevrolet Express Cargo Van

Confirmed Sales Customer

7/31/2026

Great!

RICHMOND, TX

Frances G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2026

Friendly and knowledgeable

SARAH CALDERON

7/11/2026

Frances, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DICKINSON, TX

Jeff G|2017 Chevrolet Corvette

Confirmed Service Customer

7/22/2026

I had a very positive experience at the dealership.

SPENCER COWAN

7/24/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

JUAN V|2026 Chevrolet Equinox

Confirmed Sales Customer

7/25/2026

Harvin and Stephen were amazing to work with.

HARVIN MENDOZA

7/27/2026

Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

PASADENA, TX

Morris R|2019 GMC 1500 Sierra

Confirmed Service Customer

7/26/2026

Totally satisfied

DAWOOD KHAN

7/27/2026

Morris, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Evelyn R|2020 Chevrolet Trax

Confirmed Service Customer

7/29/2026

Mr.Dawood helped me so much getting my cat fixed. I was so lucky to get an associate like him who cares about the customers concerns and needs. He has helped me fix up my car like it’s brand new and has helped me with any concerns I have had after the major fixes. Honestly best employee there at autonation that I have met.

DAWOOD KHAN

8/1/2026

Evelyn, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHANNELVIEW, TX

Ivan R|2011 Chevrolet Camaro

Confirmed Service Customer

7/30/2026

My vehicle arrived the first of May, when I pick up my car July 25 still not working. AutoNation have in the past done great work to my car. When two other mechanics before AutoNation was not able to solve the issue. I decided to bring my car to AutoNation for a technician to diagnose and repair. AutoNation mechanic wanted to change parts, so after $1800 in the last 3 months and $2400 for a AutoNation guess part. I had no choice but stop the Bleeding.

BERNARDO TOBIAS

8/1/2026

Ivan, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 914-4750 to discuss what we can do to help.

Business Response

HOUSTON, TX

Redrick B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

My service advisor always goes the extra mile to ensure I am taken care of.

ANDRES CRANE

8/4/2026

Redrick, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOUSTON, TX

PAULA H|2026 Chevrolet Trax

Confirmed Sales Customer

7/30/2026

Terron was very helpful and went the extra mile to get me in a car

TERRON ADAMS

8/1/2026

Paula, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BACLIFF, TX

Edward J|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/30/2026

I live an hour from the dealership and I made an appointment to get my oil changed and fuel filter replaced on my 2017 Durmax HD. Because of the distance from the dealership, I had to wait while the service was performed. On the way to the dealership my low tire light illuminated and one of my wheel sensors was reading zero. I needed a sensor replacement. When I checked in at the dealership, I added this to my repair. Dean the service representative who took care of me added this to by work order, it was all completed in a very timely matter and I was completely satisfied!

DEAN LEVOS

8/2/2026

Edward, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Chevrolet Gulf Freeway - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORTER, TX

Elizabeth A|2024 Chevrolet Trax

Confirmed Service Customer

7/30/2026

Sarah was amazing, she explained everything to me

SARAH CALDERON

8/2/2026

Elizabeth, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Keith R|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

8/3/2026

Excellent service

ANDRES CRANE

8/5/2026

Keith, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

DICKINSON, TX

Eusebio C|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/3/2026

Very pleased

WILLIAM LOPEZ

8/5/2026

Eusebio, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

HOUSTON, TX

Gabriela Z|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/5/2026

Everything went smoothly and I had a great service overall

ANDRES CRANE

8/6/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PASADENA, TX

ARTHUR S|2026 Chevrolet Trax

Confirmed Sales Customer

8/12/2026

Went in looking for a particular used vehicle that vehicle was being purchased by a couple that walked in right before I did. Ended up leaving with a brand new one. This is my second purchase from this dealership won’t hesitate to buy another one.

KOBE CASSIDY

8/13/2026

Arthur, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Althea A|2026 Chevrolet Trax

Confirmed Service Customer

8/12/2026

Great customer service I received

ANDRES CRANE

8/13/2026

Thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Janice R|2025 Chevrolet Trax

Confirmed Service Customer

8/21/2026

Prompt and courteous

DEAN LEVOS

8/23/2026

Janice, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

PORT BOLIVAR, TX

DENISE E|2026 Chevrolet Trax

Confirmed Sales Customer

8/24/2026

They stayed open late till we closed the deal and set up my onstar at 10pm at night as tired as we were they made sure I was going to have a vehicle to get to work the next day

ALIZE SILVA

8/26/2026

Dennis, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

FRIENDSWOOD, TX

ANTHONY V|2026 Chevrolet Traverse

Confirmed Sales Customer

6/22/2026

Excell

JUAN BAHENA

6/23/2026

Anthony, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

DICKINSON, TX

Paula G|2026 Chevrolet Trax

Confirmed Service Customer

7/24/2026

No issues - step by step communication till the end of the process

JONATHAN BRINSON

7/26/2026

We appreciate you taking the time to leave us a response, Paula! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

HOUSTON, TX

Pat M|2025 Chevrolet Corvette Stingray

Confirmed Service Customer

7/28/2026

Great Job

ANDRES CRANE

7/29/2026

Pat, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LA PORTE, TX

Javier S|2026 Chevrolet Equinox

Confirmed Service Customer

7/30/2026

It was smooth and very friendly staff

SARAH CALDERON

8/2/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, TX

Karen G|2020 Chevrolet Malibu

Confirmed Service Customer

8/1/2026

Overall, everything was great. they always take care of the needs of a customer.

BERNARDO TOBIAS

8/3/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Terry P|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/4/2026

Pretty long wait for a oil change/tire rotation, but the mechanic and Dawood, the advisor were awesome!

HOUSTON, TX

Enzo A|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/9/2026

⭐⭐⭐⭐⭐ I want to give a big thank you to Spencer at the Chevy dealership for his excellent customer service. He was professional, friendly, knowledgeable, and very helpful throughout the entire service process. He took the time to explain everything clearly and made sure I was taken care of. It’s not always easy to find someone who genuinely cares about their customers, but Spencer definitely goes above and beyond. I really appreciate his honesty and professionalism, and I highly recommend asking for Spencer if you need service at the dealership. Thank you, Spencer, for taking great care of me and my Chevy!

SPENCER COWAN

8/10/2026

Enzo, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Gulf Freeway. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

Houston, TX

ROBERT R|2026 Chevrolet Equinox

Confirmed Sales Customer

6/30/2026

Benjamin did a wonderful job helping us through the whole buying process! A+++

BENJAMIN REYES

7/2/2026

Robert, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Business Response

FRIENDSWOOD, TX

ANA A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/30/2026

Everything was perfect Mr Shahmeer Junani was a big helper he got me my dream truck thank you Chevrolet

SHAHMEER JUNANI

7/2/2026

Ana, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BACLIFF, TX

Joaquin M|2021 Chevrolet Blazer

Confirmed Service Customer

8/18/2026

Very professional

ANDRES CRANE

8/19/2026

Joaquin, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PASADENA, TX

Yulisa J|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/31/2026

Fast and easy

HOUSTON, TX

Janet M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2026

Horrible!

SARAH CALDERON

8/14/2026

Janet, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 914-4750 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Business Response

HOUSTON, TX

Giovanni C|2025 Chevrolet Trax

Confirmed Service Customer

8/20/2026

It was good and fast as always

BERNARDO TOBIAS

8/21/2026

Giovanni, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEER PARK, TX

GREGORY B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/22/2026

My sales person didnt do a very good job with customer service. He was rather rude to my wife, saying she looked tired and offering me water but not her. The financial person was the one who really sold the truck.

DIAA SALKENI

8/24/2026

Gregory, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 914-4750 to discuss what we can do to help.

Business Response

FRIENDSWOOD, TX

TORE K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/31/2026

Sean A. and Steven R. were great to deal with and helped me through any and all questions I had throughout the car-buying process.

SEAN ALANIS

9/2/2026

Tore, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

LACEY, WA

BRENDA M|2026 Chevrolet Trax

Confirmed Sales Customer

9/5/2026

Car buying experience was great and smoothly after my salesman, Mario Aguilar, was able to answer all my questions and was patient with me through the whole process.

MARIO AGUILAR

9/7/2026

Brenda, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ROSHARON, TX

Raymond H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2026

Good

SPENCER COWAN

7/4/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOUSTON, TX

Michael S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

Need to tell the customer what the price will be. I used a oil change coupon and only saved $20. I asked did the tire rotation come as part of the price and was told yes but it wasn’t.

OMAR SALGADO

7/22/2026

Michael, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (281) 914-4354 so we can assist you further.

Business Response

PEARLAND, TX

Raul C|2026 Chevrolet Equinox

Confirmed Service Customer

7/23/2026

Best customer service employee best explain everything thanks

DAWOOD KHAN

7/25/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEER PARK, TX

CHRISTIANA S|2026 Chevrolet Trax

Confirmed Sales Customer

8/11/2026

Harvin Was the best. He took his time with us and answered all our questions.

HARVIN MENDOZA

8/12/2026

Christiana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Business Response

FRIENDSWOOD, TX

Pedro P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/14/2026

Excellent service. 100% recommended. Omar was definitely great and helpful.

DAWOOD KHAN

8/15/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PASADENA, TX

Marco A|2021 Chevrolet Camaro

Confirmed Service Customer

8/14/2026

Great team very professional

SARAH CALDERON

8/15/2026

Marco, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Business Response

MISSOURI CITY, TX

Silvia A|2015 Chevrolet Cruze

Confirmed Service Customer

8/21/2026

Satisfied with the results

DEAN LEVOS

8/24/2026

Silvia, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Business Response

HOUSTON, TX

Debra C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

8/24/2026

Received very profession service on my truck. Service department was very fast and friendly. They even looked for way to save on my bill. Thank you.

ANDRES CRANE

8/25/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ALVIN, TX

Michael S|2022 Chevrolet Traverse

Confirmed Service Customer

8/6/2026

As a customer for over 30 years, when it was Charlie Thomas and have bought several cars. Spencer is the one person I deal with. If I had more workers like him my company would double. He is well versed in GM products, understanding, and well liked. He is in my opinion deserves a raise for the number of customers that is drawn to his good nature. You are welcome to use this on social media. A plus.

SPENCER COWAN

8/7/2026

Michael, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HOUSTON, TX

Genaro M|2018 Chevrolet Tahoe

Confirmed Service Customer

8/24/2026

Excellent customer service and all needs where completed satisfactory.

DAWOOD KHAN

8/25/2026

Genaro, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PASADENA, TX

NEFTALI P|2026 Chevrolet Suburban

Confirmed Sales Customer

8/26/2026

Everyone was helpful

ESTRELLITA HERNANDEZ

8/28/2026

We appreciate you taking the time to leave us a response, Neftali! Don't hesitate to call us if you ever need anything. Be safe on the road!

Business Response

MONTGOMERY, TX

Kathleen F|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/26/2026

I didn't have an appointment but the team was able to get me serviced and out the door in about an hour. My service advisor Dawood was absolutely amazing, friendly and professional.

DAWOOD KHAN

8/29/2026

Kathleen, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Business Response

WALLER, TX

Li-Hua C|2019 Chevrolet Trax

Confirmed Service Customer

7/7/2026

good/excellent

DEAN LEVOS

7/8/2026

Li-Hua, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOUSTON, TX

Eluterio S|2026 Chevrolet Trax

Confirmed Service Customer

7/8/2026

Very good polite

OMAR SALGADO

7/8/2026

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Business Response

ANGLETON, TX

PERRY P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/3/2026

Where to begin, I’ve been purchasing vehicles from AutoNation (North Houston) for a great many years and once I found out the two responsible (Eric Bowen & Dylan Babb) for previous excellent customer service were over looking the Chevy Store Gulf Freeway I knew I had to give them a shot and wouldn’t you know it I once again received absolutely outstanding customer service! Eric Bowen and Dylan Babb are absolutely amazing individuals that have a team which absolutely exceed any customer service I’ve ever received and that’s a lot to say considering the enormous amount of vehicles I’ve gone through in my years. Thank you Eric and Dylan for continuing your commitment towards excellence!!!

KOBE CASSIDY

8/5/2026

Perry, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

THE WOODLANDS, TX

John P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

People there where helpful and kind

DAWOOD KHAN

8/5/2026

John, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HOUSTON, TX